Frequently Asked Questions | ThermaCove Guides

Last updated: June 21, 2026

What format are the guides in?

All guides are delivered as high-quality PDF files that work on any device — desktop, tablet, or phone.

How quickly do I receive my guide?

Instantly. You'll get an email with a download link within seconds of payment confirmation.

What payment methods do you accept?

All major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and PayPal.

Can I get a refund?

Yes! We offer a 30-day money-back guarantee on every guide. Email us at support@thermacovestore.com and we'll process your full refund — no questions asked.

Can I share my guide with friends?

Each purchase grants a personal-use license. You can't resell or redistribute the file, but we encourage you to recommend guides to friends!

Do the guides work offline?

Absolutely. Once downloaded, you have permanent access — no internet required.

Are the guides updated after purchase?

Yes. All future updates are free and sent directly to your email automatically.