Last updated: June 21, 2026
ThermaCove Guides ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.
1. Information We Collect
a. Personal Information
- Name and email address (when making a purchase or contacting us)
- Payment details (processed securely by our payment processor — we do not store your credit card information)
b. Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on the Site
- Referring website or source
- Device information (via cookies and similar technologies)
2. How We Use Your Information
- Process and deliver your digital purchases
- Communicate order confirmations and updates
- Respond to your inquiries and provide customer support
- Improve our website, products, and user experience
- Send occasional newsletters or promotional content (you can opt out at any time)
3. Third-Party Services
We use third-party services that may collect information about you, including:
- Payment processors — they handle payment processing securely and are governed by their own privacy policies.
- Analytics — we may use tools like Google Analytics to understand site usage. These cookies do not identify you personally.
- Advertising platforms — they may set cookies to show you relevant ads based on your browsing behavior. You can opt out of personalized advertising through your ad settings.
4. Cookies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and serve relevant content. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist in operating our Site and processing payments, under strict confidentiality obligations.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for data processing (where applicable)
8. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new "Last updated" date.